Professional services — legal · Nairobi and surrounding counties

Chief Risk Absorber

deep research
01

Functional Job

What does the customer want to accomplish?
Functional job statementHigh confidence

Secure the best available legal outcome within the deadline, at a cost that can be planned for.

02

Responsibilities & Outcomes

Responsibilities
  • Assess position and realistic options
  • Meet every procedural deadline
  • Draft and negotiate on the client's behalf
  • Keep the cost within the agreed scope
Desired outcomes
  • The matter resolves or settles
  • No procedural failure
  • Fees match the estimate
  • The client understands what was decided and why
03

Pain Points & Success Criteria

Pain points
  • Hourly billing with no visible ceiling
  • Long silences between updates
  • Advice hedged into uselessness
Success criteria
  • Deadline met
  • Outcome within the predicted range
  • Final invoice explainable line by line
04

How the Customer Grades the Employee

Functional performance
  • Was the outcome within the predicted range?
  • Were deadlines met?
  • Did fees match the estimate?
  • Was the advice actionable?
05

Why Employees Get Promoted

Functional promotion factors
  • Resolved faster than predicted
  • Fees came in under estimate
  • Proactively prevented a second problem