Professional services — legal · Nairobi and surrounding counties

Chief Risk Absorber

deep research
01

Job Specification

Spec card
Job Title
Chief Risk Absorber
Employer
A person or owner in an unfamiliar, high-stakes situation with asymmetric information, who is embarrassed to ask basic questions and terrified of the meter running.
Vacancy / Trigger
An external event with a deadline — a demand letter, a court date, a regulator, a death, a breakdown in a relationship or a contract — that cannot be ignored any longer.
Job to Be Done
Transfer an unbounded risk to a competent party, and regain the ability to think about something else.
Job Location
In the evening after work, reading a letter twice, searching phrases from it on a phone, before a conversation with a partner or co-founder.
Current Employees
Large established firm, Solo practitioner, Legal-tech templates, Accountant, broker or advisor, A friend who is a lawyer, Forums and search, Do nothing / hope it resolves
02

Hiring Criteria

What the customer evaluates
Functional
  • Relevant, provable experience with this exact situation
  • Clear cost structure
  • Availability within the deadline
  • A defined process with next steps
Emotional
  • Explains without jargon or condescension
  • Responsive — replies within a day
  • Honest about the weak parts of the case
Social
  • Credible enough to name to a peer or board
  • Discreet
  • Presents professionally in front of the other side
03

Current Employees

Everything hired to do this job
AlternativePart of the job it performsWhy the customer hires it
Large established firmMaximum credibility and capabilitySignals seriousness to the other side
Solo practitionerDirect, personal representationAccess to the actual decision-maker
Legal-tech templatesProduce a document cheaplyCheap, immediate, no exposure of ignorance
Accountant, broker or advisorInterpret the situation and refer onExisting trusted relationship
A friend who is a lawyerFree triage and reassuranceNo cost and no judgement
Forums and searchUnderstand the letter that arrivedAvailable at 11pm and costs nothing
Do nothing / hope it resolvesAvoids cost and confrontationAvoids admitting the problem exists